申请退货英文怎么说（Request for Return of Merchandise）

Request for Return of Merchandise

Introduction

I am writing to formally request a return of the merchandise I purchased from your company. The item I received was not as described and did not meet my expectations, and I would like to receive a refund or an exchange for a different item. I believe that your company has a reputation for excellent customer service and I am confident that you will take the necessary steps to rectify my situation.

Reason for Return

The product I purchased from your company, , arrived in a damaged condition. The packaging was torn in several places, and upon inspection, I found that the item inside was also damaged. Furthermore, the item was not the exact model number that I had ordered and did not meet the specifications that were listed on your website. I was very disappointed with the quality of the product and this has caused great inconvenience to me.

Action Requested

I would like to request a full refund for the purchase price of the product, or an exchange for a different item that meets my requirements. I have attached a copy of my order confirmation, which includes all relevant information such as the product name and model number. Please let me know how I can return the product to your company, and if there are any additional steps I need to take. I appreciate your prompt attention to this matter and look forward to hearing from you soon. Thank you for your time and attention. Sincerely,

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